Need help with AI Coach 360 Workout? Email sale@meovideoai.com with your phone model and a description of the problem. We reply within 1-2 working days. Reports of objectionable content on the Feed are reviewed within 24 hours.
FAQ
The camera does not count my reps
Keep the phone still, 2-3 metres away, with your whole body in view. Train in good light, not against a window. Each exercise shows where to place the phone in its Guide.
Is my camera video uploaded?
No. All image processing happens on your phone; the app never records or uploads it.
Connecting Apple Health or Health Connect
Open the Health tab in the app and tap connect. Health data stays on your phone. Revoke access in the Health app (iPhone) or Health Connect (Android).
Pro: buy, cancel, restore
Buy on the Unlock Pro screen. Cancel: on iPhone, Settings → [your name] → Subscriptions; on Android, Google Play → Payments & subscriptions. New phone: tap Restore purchases. Refunds are handled by Apple or Google. See the subscription terms.
Report or block someone on the Feed
Tap "..." on a post or comment to report it, hide the post or block the author.
Delete my account and data
In the app: Me → Privacy → Delete account. Without the app: use the account deletion page. On-device workout data: Me → Data → Delete all data.
Contact
MeoVideoAI · Email: sale@meovideoai.com